Effective Date: July 1, 2026
Welcome to The Academy by Sophia (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our digital products, enroll in our programs, book coaching sessions, or use any of our services.
By accessing or using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Billing information
- Company name (if applicable)
- Information submitted through contact forms
- Coaching application details
- Appointment booking information
- Any additional information you choose to share with us
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process your purchases and payments
- Deliver digital products and online courses
- Schedule coaching sessions
- Respond to your enquiries
- Provide customer support
- Improve our website and services
- Personalize your experience
- Send important service updates
- Send newsletters or promotional emails (only with your consent)
- Prevent fraud and unauthorized access
- Comply with legal obligations
Digital Products and Courses
When you purchase a digital product or online course:
- Access is provided after successful payment.
- Products are intended for your personal use unless otherwise stated.
- Unauthorized copying, redistribution, resale, or sharing of purchased content is strictly prohibited.
Coaching Services
If you book coaching services through our website:
- Your booking information will be stored securely.
- Coaching discussions remain confidential.
- We may use trusted third-party scheduling platforms to manage appointments.
Payment Information
Payments are securely processed through trusted third-party payment providers such as PayPal and Stripe.
We do not store your complete credit card or payment information on our servers.
Cookies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
- Measure marketing performance
You can disable cookies through your browser settings at any time. Please note that some website features may not function properly if cookies are disabled.
Analytics
We may use Google Analytics and similar services to better understand how visitors use our website.
These services may collect:
- Device information
- Browser information
- Pages viewed
- Session duration
- General geographic location
- Traffic sources
This information helps us improve our website and services.
Third-Party Services
Our website may integrate with trusted third-party providers, including but not limited to:
- PayPal
- Stripe
- Google Analytics
- Google Drive
- Google Translate
- Tawk.to Live Chat
- Appointment scheduling platforms
- Email marketing providers
These providers have their own privacy policies, and we encourage you to review them.
Email Communications
If you subscribe to our mailing list or contact us, we may send:
- Order confirmations
- Course updates
- Coaching information
- Educational resources
- Promotional offers
- Business updates
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Data Security
We take reasonable technical and organizational measures to protect your information, including:
- SSL encryption
- Secure hosting
- Firewall protection
- Regular security updates
- Password-protected systems
- Secure backups
While we strive to protect your personal information, no method of online transmission or storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our products and services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
- Enforce our agreements
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Withdraw consent
- Request a copy of your personal data
To exercise any of these rights, please contact us.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 18.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
The Academy by Sophia
Website: https://theacademybysophia.com
Email: info@theacademybysophia.com