Effective Date: July 1, 2026

At The Academy by Sophia, we are committed to providing high-quality coaching services, online courses, and digital products. Please read this Refund Policy carefully before making a purchase.

By purchasing any of our products or services, you agree to the terms outlined below.

Digital Products

Due to the instant access and downloadable nature of our digital products, all sales are final.

Once access has been granted or a digital product has been delivered, we are unable to offer refunds, exchanges, or cancellations.

Online Courses

Access to online courses is provided immediately after successful payment.

Because course materials become available instantly, we do not offer refunds once access has been granted.

If you experience any technical issues accessing your course, please contact us and we will be happy to assist you.

Coaching Services

Coaching sessions may be rescheduled with reasonable advance notice, subject to availability.

If you are unable to attend a scheduled session, please contact us as soon as possible.

Missed appointments or no-shows may not be eligible for a refund.

Technical Issues

If you experience technical problems accessing your purchased products or services, please contact our support team.

We will make every reasonable effort to resolve the issue promptly. Technical issues alone do not automatically qualify for a refund if access can be restored.

Duplicate Payments

If you are accidentally charged more than once for the same purchase, please contact us immediately.

Verified duplicate payments will be refunded to your original payment method.

Unauthorized Transactions

If you believe a purchase was made without your authorization, please contact us immediately so we can investigate the matter and assist you appropriately.

Chargebacks

Before initiating a chargeback through your payment provider, we encourage you to contact us first.

Most issues can be resolved quickly through our support team. Fraudulent or abusive chargebacks may result in suspension or termination of access to our products and services.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time.

Any changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding this Refund Policy, please contact us:

The Academy by Sophia

Website: https://theacademybysophia.com

Email: info@theacademybysophia.com